frequently asked questions

how long does shipping take?

we ship on fridays. for pre-made items, they will be shipped the following friday after purchase. shipping times for custom pieces will vary.

do you take customs?

yes we do! If you are interested in a custom piece, please email us at TOOBUGZ@outlook.com with a detailed description of your dream design. image references are encouraged!

what if there's a problem with my order?

if you are unhappy with your order in any way, please contact us using the form below! a member of our team will reach back out promptly and do their best to rectify the problem.

do you ship internationally?

yes we do! shipping costs will vary depending on destination.

need anything else?

contact us with any questions, comments, or concerns, and a member of our team will reach back out within 3 business days.